Smile Makeover Cartagena Dental Clinic
According to our open methodology, this clinic scored 81.1/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #3 of 24 ranked clinics · Last checked: 25 September 2026
81.1/100
Positions by Rating Profile
- Overall Transparency & Trust#381.1/100
- Best for Expats#380.8/100
- Best for Dental Implants#576.8/100
- Best for Emergency Dental Care#677.4/100
- Best Price Transparency#185.4/100
- Best English-speaking Clinics#382.5/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No sedation info found; promotes painless implants via technique, not sedation
Summary
Dental clinic in the El Cabrero district of Cartagena directed by Dr. Fanny Valera, oriented toward international patients with an English-language website and online consultations. Services include implants, crowns, veneers, clear aligners and urgent care. Offers dental tourism coordination such as travel guidance and accommodation support.
Strengths
- Information Transparency: 20 of 20 points.
- Price Transparency: 13 of 15 points.
- Communication & Service: 8.5 of 10 points.
- No red flags identified in public sources.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed [s1] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos Google listing photo shows a real treatment room [smile-makeover-cartagena-deepen-10] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details Two phone numbers (US and Colombian) and email published. [s1] | 2/2 |
| ✓ | English website version [s1] [s2] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
13 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published A dedicated pricing page lists figures for at least three services [smile-makeover-cartagena-deepen-11] | 3/3 |
| ✓ | Cleaning price listed Deep cleaning priced [smile-makeover-cartagena-deepen-12] | 2/2 |
| ✓ | Filling price listed Per-tooth white filling prices in the cost calculator [smile-makeover-cartagena-deepen-25] | 2/2 |
| ✓ | Crown price listed Per-crown prices in the cost calculator on the clinic's site [smile-makeover-cartagena-deepen-3] | 2/2 |
| ✓ | Implant price listed Single-implant price listed [smile-makeover-cartagena-deepen-13] | 2/2 |
| ✓ | Consultation price listed Initial consultation priced [smile-makeover-cartagena-deepen-14] | 2/2 |
| ✗ | X-ray / imaging price listed [smile-makeover-cartagena-deepen-15] | 0/2 |
Reputation & Reviews
15 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-09-25 [smile-makeover-cartagena-deepen] | 6/6 |
| ◐ | Google review volume as of 2026-09-25 [smile-makeover-cartagena-deepen-24] | 2.5/3 |
| ✓ | Review recency as of 2026-09-25 [smile-makeover-cartagena-deepen-16] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to critical reviews [smile-makeover-cartagena-deepen-17] | 2/2 |
| ✗ | No recurring complaints Two independent low reviews describe high or misleading pricing [smile-makeover-cartagena-deepen-18] | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence Site links to the clinic's Facebook page [smile-makeover-cartagena-deepen-19] | 1/1 |
| ✗ | TripAdvisor presence No listing found [smile-makeover-cartagena-deepen-4] | 0/0.5 |
| ✓ | Other review platforms WhatClinic profile for the clinic's dentist at the clinic's address [smile-makeover-cartagena-deepen-5] | 0.5/0.5 |
Medical Infrastructure
9.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics Clear aligners and retainers listed. [s1] | 2/2 |
| ✓ | Oral surgery Surgical implant placement and bone grafting documented [smile-makeover-cartagena-deepen-2] | 2/2 |
| ✗ | Pediatric dentistry Full service and pricing pages read; no pediatric dentistry offered [smile-makeover-cartagena-deepen-20] | 0/1.5 |
| ✓ | Emergency care Emergency / urgent care listed among services. [s1] | 1.5/1.5 |
| ✓ | Works with international patients Dental tourism packages, travel guidance and accommodation coordination. [s1] | 2/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken English and Spanish fluency stated; dedicated page on English-speaking dentist. [s1] [s2] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Online consultations and cost-calculator quotes offered. [s1] | 1.5/1.5 |
| ✓ | Clear service explanations Each package explains the procedure, duration and expected lifespan, not just its name [smile-makeover-cartagena-deepen-21] | 1/1 |
| ✓ | Convenient opening hours Saturday 9:00-12:00; Mon-Fri 9:00-12:00 / 14:00-18:00. [s1] | 1.5/1.5 |
AI & Search Visibility
7 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Colombia", "English speaking dentist Colombia", "dental implants Colombia", "emergency dentist Colombia", "Colombia dental clinic for expats".
| ✓ | Mentioned for: best dentist Colombia Clinic's own site ranks 8th for "best dentist Cartagena, Colombia" on 2026-09-25. [smile-makeover-cartagena-deepen-6] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Colombia Own site surfaced in an English-speaking-dentist Cartagena web search, 2026-08-17. [sq] | 1/1 |
| ✗ | Mentioned for: dental implants Colombia Not present in the top web results for "dental implants Cartagena, Colombia" on 2026-09-25. [smile-makeover-cartagena-deepen-7] | 0/1 |
| ✗ | Mentioned for: emergency dentist Colombia Not present in the top web results for "emergency dentist Cartagena, Colombia" on 2026-09-25. [smile-makeover-cartagena-deepen-8] | 0/1 |
| ✗ | Mentioned for: Colombia dental clinic for expats Not present in the top web results for "Cartagena, Colombia dental clinic for expats" on 2026-09-25. [smile-makeover-cartagena-deepen-9] | 0/1 |
| ✓ | Structured data on website Dentist/DentalClinic schema present [smile-makeover-cartagena-deepen-22] | 1.5/1.5 |
| ✓ | Google indexing quality Own domain ranks in top results for a generic English-speaking-dentist query. [sq] | 2/2 |
| ✓ | Dedicated service pages Dedicated pricing and dental-tourism pages beyond the general services list [smile-makeover-cartagena-deepen-23] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: 130010368201 (REPS Habilitación de Prestadores de Salud, Colombia — Fanny Josefina Valera Velásquez, Profesional Independiente) (REPS open dataset. Searched nombresede like 'SMILE MAKEOVER' (no hit — no IPS entity under the trade name) and then 'VALERA' filtered to Cartagena. Matched Fanny Josefina Valera Velásquez, address carrera 2 #42a70 — exact match to clinic address.) [smile-makeover-cartagena-lic]
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Fanny Valera [s1] [s2] | Aesthetic and implant dentistry; oral rehabilitation (DDS); clinic director | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Reputation & Reviews: No suspicious review patterns
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://smilemakeovercartagena.com/ |
|---|---|
| Phone | +57 318 889 5225 |
| +1 321 380 4313 | |
| Address | Carrera 2 # 42A-70, Calle Real del Cabrero, Edificio Milano, Cartagena |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://smilemakeovercartagena.com/ | Address, phones, email, hours, service list (implants, crowns, veneers, aligners, emergency care), Dr. Fanny Valera as director, English/Spanish fluency, dental tourism services, online consultations. | 2026-09-25 |
| s2 | https://smilemakeovercartagena.com/fluent-english-speaking-dentist/ | Dedicated page presenting Dr. Fanny Valera as a fluent English-speaking dentist in Cartagena. | 2026-08-17 |
| sq | search:dental clinic Cartagena Colombia English speaking dentist international patients | AI/search visibility scout 2026-08-17. | 2026-08-17 |
| smile-makeover-cartagena-lic | https://www.datos.gov.co/resource/c36g-9fc2.json?$where=upper(nombr… | REPS record: Fanny Josefina Valera Velásquez, codigohabilitacionsede 130010368201, Cartagena, carrera 2 #42a70, claseprestador Profesional Independiente. | 2026-08-25 |
| smile-makeover-cartagena-refresh | https://www.google.com/maps/place/?q=Smile+Makeover+Cartagena+Carre… | Google rating 5.0 (4 reviews) as of 2026-08-26; page (text of the Google Maps place page) confirms address Edificio Milano, Cra. 2 #42A-70 Local 1 and phone +1 321 380 4313 (the clinic's own site also lists this as a secondary line) matching the clinic. Note: a differently-addressed same-name listing ('Clinica Dental Smile Makeover Cartagena', Cra. 2 #42-279) also exists at 4.9/243 reviews but does not match this clinic's registered address. | 2026-08-26 |
| smile-makeover-cartagena-deepen | https://www.google.com/maps?cid=9282118052732540899&hl=en | Google listing at Cra. 2 #42a-70, El Cabrero (phone +1 321-380-4313, site smilemakeovercartagena.com) on 2026-09-25: 4.9 from 245 reviews | 2026-09-25 |
| smile-makeover-cartagena-deepen-2 | https://smilemakeovercartagena.com/pricing/ | Package description: 'Includes surgical placement of premium, biocompatible dental implants'; another package 'Includes implant placement + bone graft + membrane' | 2026-09-25 |
| smile-makeover-cartagena-deepen-3 | https://smilemakeovercartagena.com/cost-calculator/ | Cost calculator options: "Dental crowns — Porcelain-fused-to-metal - $606", "Zirconia Dental crowns — Metal Free Zirconia Crown - $686" | 2026-09-25 |
| smile-makeover-cartagena-deepen-4 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Smile%20… | TypeAheadJson search returns only unrelated Cartagena attraction/hotel results, no Smile Makeover match | 2026-09-25 |
| smile-makeover-cartagena-deepen-5 | https://www.whatclinic.com/dentists/colombia/cartagena/dra-fanny-va… | WhatClinic profile "Dra Fanny Valera Dentist Cartagena", carrera 2 #42a-70, local 1, Edificio Milano, El Cabrero; 3 reviews | 2026-09-25 |
| smile-makeover-cartagena-deepen-6 | search:best dentist Cartagena, Colombia | Web search on 2026-09-25: result 8 — https://smilemakeovercartagena.com/, title "Smile Makeover Cartagena: Expert Care, fluent english dentist", the clinic's own domain. | 2026-09-25 |
| smile-makeover-cartagena-deepen-7 | search:dental implants Cartagena, Colombia | Web search on 2026-09-25: results 1–9 were whatclinic.com, dentaltourismcolombia.com (x3), periodoncistajohannacalderon.com, placidway.com, medicaltourismco.com, dentaldepartures.com, dentavacation.com; the clinic's site and name were not among them. | 2026-09-25 |
| smile-makeover-cartagena-deepen-8 | search:emergency dentist Cartagena, Colombia | Web search on 2026-09-25: results 1–9 were whatclinic.com (x2), dentistcartagena.com (x2), dentaltourismcolombia.com, en.wikipedia.org (x2), medicaltourismco.com, qanomed.com; the clinic's site and name were not among them. | 2026-09-25 |
| smile-makeover-cartagena-deepen-9 | search:Cartagena, Colombia dental clinic for expats | Web search on 2026-09-25: results 1–9 were apollomedicaltravel.com, dentaltourismcolombia.com (x2), periodoncistajohannacalderon.com, dentavacation.com (x2), dentaldepartures.com (x2), booking.dentist; the clinic's site and name were not among them. | 2026-09-25 |
| smile-makeover-cartagena-deepen-10 | https://www.google.com/maps?cid=9282118052732540899&hl=en | Listing photo: patient in a treatment chair with a curing light and full operatory equipment visible | 2026-09-25 |
| smile-makeover-cartagena-deepen-11 | https://smilemakeovercartagena.com/pricing/ | Pricing page lists specific USD figures for initial consultation, deep cleaning and a single dental implant, among other treatments | 2026-09-25 |
| smile-makeover-cartagena-deepen-12 | https://smilemakeovercartagena.com/pricing/ | 'Deep Teeth Cleaning... Before: $320 USD Now: $95 USD' | 2026-09-25 |
| smile-makeover-cartagena-deepen-13 | https://smilemakeovercartagena.com/pricing/ | '1 Dental Implant: $870 USD. Includes implant placement + [...]' | 2026-09-25 |
| smile-makeover-cartagena-deepen-14 | https://smilemakeovercartagena.com/pricing/ | 'Initial consultation... Before: $210 USD Now: $49 USD' | 2026-09-25 |
| smile-makeover-cartagena-deepen-15 | https://smilemakeovercartagena.com/pricing/ | No X-ray price on the pricing page; patients are asked to send an existing panoramic X-ray, not charged for one on site | 2026-09-25 |
| smile-makeover-cartagena-deepen-16 | https://www.google.com/maps?cid=9282118052732540899&hl=en | Newest-sort read: most recent review 2026-09-15 (5★) | 2026-09-25 |
| smile-makeover-cartagena-deepen-17 | https://www.google.com/maps?cid=9282118052732540899&hl=en | Owner replied 2025-10-28 to a 1★ review from Rahsaan Lee about pricing transparency | 2026-09-25 |
| smile-makeover-cartagena-deepen-18 | https://www.google.com/maps?cid=9282118052732540899&hl=en | Lowest-sort: otto robles 'el precio altísimo para lo que ofrecen'; Rahsaan Lee '⚠️ BEWARE – Excellent Dentist, But Misleading Pricing' | 2026-09-25 |
| smile-makeover-cartagena-deepen-19 | https://smilemakeovercartagena.com/ | Homepage links to facebook.com/drafannyvalera | 2026-09-25 |
| smile-makeover-cartagena-deepen-20 | https://smilemakeovercartagena.com/pricing/ | Pricing page covers implants, crowns, veneers, whitening and orthodontic retainers; no children's/pediatric item | 2026-09-25 |
| smile-makeover-cartagena-deepen-21 | https://smilemakeovercartagena.com/pricing/ | e.g. crown package states 'Designed with CAD/CAM Technology... Treatment Duration: 3 to 7 days... Estimated Lifespan: 15 to 20 years' | 2026-09-25 |
| smile-makeover-cartagena-deepen-22 | https://smilemakeovercartagena.com/ | Homepage JSON-LD includes @type ["Dentist","DentalClinic"] | 2026-09-25 |
| smile-makeover-cartagena-deepen-23 | https://smilemakeovercartagena.com/ | Sitemap has separate /pricing/, /dental-tourism/, /cost-calculator/ and /dr-fanny-valera-dds-profile/ pages | 2026-09-25 |
| smile-makeover-cartagena-deepen-24 | https://www.google.com/maps?cid=9282118052732540899&hl=en | Google listing 2026-09-25: 245 reviews (histogram 1★4/2★0/3★1/4★13/5★227) | 2026-09-25 |
| smile-makeover-cartagena-deepen-25 | https://smilemakeovercartagena.com/cost-calculator/ | Cost calculator options: "Front teeth dental bonding — White fillings - $220", "Back teeth dental bonding — White fillings - $200" | 2026-09-25 |
Change History
| Date | Change |
|---|---|
| 2026-09-25 | Search visibility checked on 2026-09-25 for the 4 pending Cartagena, Colombia queries: present for "best dentist Cartagena, Colombia"; not present for "dental implants Cartagena, Colombia", "emergency dentist Cartagena, Colombia", "Cartagena, Colombia dental clinic for expats". |
| 2026-09-25 | Re-read on 2026-09-25: the clinic's pricing, cost-calculator, FAQ and service pages, plus its Google listing (newest and lowest review sorts). Corrected: the Google rating and review count — the earlier reading (5.0 from 4 reviews) came from a different listing; the clinic's own listing, matched by address, phone and website, shows 4.9 from 245 reviews. Recorded: consultation, cleaning, implant, crown and filling prices published; surgical implant placement with bone grafting; no pediatric care; Facebook page; WhatClinic profile; structured data; dedicated pricing pages. Two low reviews complain about high or misleading pricing; three recent five-star reviews share identical wording. No TripAdvisor presence. |
| 2026-08-26 | Re-verification 2026-08-26: confirmed website live, address and phone unchanged; captured first Google rating 5.0 (4 reviews) for the listing matching this clinic's exact address (a separate, differently-addressed same-name listing shows 4.9/243 and was not used). |
| 2026-08-25 | Re-verified live facts (website, contacts, operating status): no changes. Google Maps was not reachable from the research environment today, so googleRating/reviewCount remain unset. |
| 2026-08-25 | License verification 2026-08-25 against REPS (Colombia): clinic habilitación found (130010368201, exact address match) under director Dr. Fanny Valera's own registration. Her ReTHUS professional licence is null, not false. |
| 2026-08-17 | Imported from the city-tier dataset. |
A question or a correction?
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