Malo Dental Bogotá
According to our open methodology, this clinic scored 70/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #9 of 24 ranked clinics · Last checked: 25 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#970/100
- Best for Expats#670.8/100
- Best for Dental Implants#966.5/100
- Best for Emergency Dental Care#577.5/100
- Best Price Transparency#1547.9/100
- Best English-speaking Clinics#675.5/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No sedation info found; site focuses on implants, orthodontics, aesthetics
Summary
Bogotá branch associated with the MALO Clinic protocol, specializing in All-on-4 implants and full-mouth rehabilitation for patients with advanced bone loss or total edentulism. Has an English site, in-house lab and radiological unit; targets international patients.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 17.5 of 20 points.
- Medical Infrastructure: 13.5 of 15 points.
- Communication & Service: 8.5 of 10 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 3.5 of 8 verifiable points (missing: mentioned for: best dentist Colombia; mentioned for: English speaking dentist Colombia; mentioned for: emergency dentist Colombia; structured data on website)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Dr. Paulo Malo and Dr. Sergio Trujillo named. [s1] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos Homepage video clip shows staff in "MALO DENTAL" branded scrubs taking an intraoral 3D scan of a patient in a treatment room. [malo-dental-bogota-deepen-20] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] [s2] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published [s1] | 0/3 |
| ✗ | Cleaning price listed Full 29-page site read (25-URL sitemap incl. EN mirror); no price figures anywhere [malo-dental-bogota-deepen] [malo-dental-bogota-deepen-2] | 0/2 |
| ✗ | Filling price listed Same full-site check; no filling price found [malo-dental-bogota-deepen-9] | 0/2 |
| ✗ | Crown price listed Same full-site check; no crown price found [malo-dental-bogota-deepen-3] | 0/2 |
| ✗ | Implant price listed Dedicated implant and All-on-4 pages read; no price figure despite one page title mentioning "price" [malo-dental-bogota-deepen-10] [malo-dental-bogota-deepen-11] | 0/2 |
| ✗ | Consultation price listed Home page offers a booking flow for a specialized valoración but states no price or free statement [malo-dental-bogota-deepen-12] | 0/2 |
| ✗ | X-ray / imaging price listed No X-ray price found on any read page [malo-dental-bogota-deepen-13] [malo-dental-bogota-deepen-6] | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-26 [malo-dental-bogota-refresh] | 6/6 |
| ✓ | Google review volume as of 2026-09-25 (was 1250 on 2026-08-26) [malo-dental-bogota-deepen-19] | 3/3 |
| ✓ | Review recency Most recent visible review ~1 month ago (as of 2026-08-26) [malo-dental-bogota-deepen-tw] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to low-rated reviews, including in English, e.g. dated 2025-11-24 [malo-dental-bogota-deepen-14] | 2/2 |
| ✗ | No recurring complaints Two independent low reviews describe poor-quality work and high charges to foreign patients [malo-dental-bogota-deepen-7] | 0/2 |
| ✓ | No suspicious review patterns Histogram 1246/1270 5-star (98%), not 100%; dates spread 2018-2025; reviewer accounts have history [malo-dental-bogota-deepen-15] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✗ | TripAdvisor presence No matching business found on TripAdvisor [malo-dental-bogota-deepen-8] | 0/0.5 |
| ✓ | Other review platforms Instagram and YouTube linked. [s1] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Radiological unit mentioned. [s1] | 2/2 |
| ✓ | CBCT (3D imaging) 3D tomography documented for implant/All-on-4 planning [malo-dental-bogota-deepen-5] [malo-dental-bogota-deepen-16] | 2/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery Implant surgery documented as performed in-house [malo-dental-bogota-deepen-4] [malo-dental-bogota-deepen-17] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ✓ | Emergency care [malo-dental-bogota-deepen-3-tw] | 1.5/1.5 |
| ✓ | Works with international patients [s2] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] [s2] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Home page offers a specialized valoración booked via WhatsApp, registration or call [s1] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours Mon-Fri 8:00-18:00; Sat 8:00-12:00. [s1] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Colombia", "English speaking dentist Colombia", "dental implants Colombia", "emergency dentist Colombia", "Colombia dental clinic for expats".
| ✗ | Mentioned for: best dentist Colombia [malo-dental-bogota-deepen-4-tw] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Colombia [malo-dental-bogota-deepen-5-tw] | 0/1 |
| ✓ | Mentioned for: dental implants Colombia [sq] | 1/1 |
| ✗ | Mentioned for: emergency dentist Colombia [malo-dental-bogota-deepen-6-tw] | 0/1 |
| ✓ | Mentioned for: Colombia dental clinic for expats Framed as dental-tourism/international option. [sq] | 1/1 |
| ✗ | Structured data on website No JSON-LD found on any of the 29 pages read [malo-dental-bogota-deepen-18] | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: 110012592402 (REPS Habilitación de Prestadores de Salud, Colombia — Western Dental S.A.S., sede MALO DENTAL BOGOTA) (REPS open dataset. Searched nombresede like 'MALO' filtered to Bogotá; matched sede 'MALO DENTAL BOGOTA' under prestador WESTERN DENTAL S.A.S, address Calle 100 #19 A 30 OFI 301 — exact match to clinic address Calle 100 #19a-30.) [malo-dental-bogota-lic]
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Paulo Malo [s1] | Implantología / All-on-4 | not verified |
| Sergio Trujillo [s1] | Rehabilitación oral / implantología | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: Pediatric dentistry
- Communication & Service: Response speed
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://malodental.com.co/ |
|---|---|
| Phone | +57 601 357 1364 |
| +57 300 736 3382 | |
| https://www.facebook.com/MaloDentalBogota/ | |
| Address | Calle 100 #19a-30, Piso 3, Bogotá |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://malodental.com.co/ | Homepage: "¡En Malo Dental lo hacemos posible! Agenda una valoración especializada Whatsapp / REGÍSTRATE / LLÁMANOS" | 2026-09-25 |
| s2 | https://malodental.com.co/en/inicio-english/ | English version and international-patient focus. | 2026-07-12 |
| sq | search:dental implants Bogotá | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| malo-dental-bogota-lic | https://www.datos.gov.co/resource/c36g-9fc2.json?$where=upper(nombr… | REPS record: WESTERN DENTAL S.A.S, sede MALO DENTAL BOGOTA, codigohabilitacionsede 110012592402, Bogotá, Calle 100 #19 A 30 OFI 301, claseprestador IPS. | 2026-08-25 |
| malo-dental-bogota-refresh | https://www.google.com/maps/place/?q=Malo+Dental+Bogot%C3%A1 | Google rating 5.0 as of 2026-08-26; page (text of the Google Maps place page) confirms address Ac 100 #19A-30 Piso 3, Bogotá matching the clinic. Review count was not rendered on this read. | 2026-08-26 |
| malo-dental-bogota-deepen | https://malodental.com.co/en/services/ | Services overview read; no price figures | 2026-09-25 |
| malo-dental-bogota-deepen-2 | https://malodental.com.co/servicios/ | Spanish services page read; no price figures | 2026-09-25 |
| malo-dental-bogota-deepen-3 | https://malodental.com.co/en/services/cosmetic-dentistry/ | Page read in full; no $ figure | 2026-09-25 |
| malo-dental-bogota-deepen-4 | https://malodental.com.co/en/services/dental-implants/ | Page: "receive a temporary fixed prosthesis on the exact same day of the surgery" | 2026-09-25 |
| malo-dental-bogota-deepen-5 | https://malodental.com.co/en/services/all-on-4/ | Page: "Each case is evaluated using 3D tomographies to guarantee accuracy and safety" | 2026-09-25 |
| malo-dental-bogota-deepen-6 | https://malodental.com.co/en/dental-tourism/ | Page read in full; no X-ray price | 2026-09-25 |
| malo-dental-bogota-deepen-7 | https://www.google.com/maps?cid=11663378709373571621&hl=en | Lowest-sort: Juan Quintero (2024-07-11) "Muy mal trabajo … A los 8 días se rompieron"; Johnny Lo (2025-08-15) a retainer "we had to throw away", "an outrageous amount for a crown … foreigner pricing" | 2026-09-25 |
| malo-dental-bogota-deepen-8 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Malo+Den… | TripAdvisor typeahead search: 12 results, all GEO/ATTRACTION entries, no matching dental clinic | 2026-09-25 |
| malo-dental-bogota-deepen-tw | https://www.google.com/maps/place/Malo+Dental/@4.6864596,-74.053461… | Top-shown Google review (Dan Rowlands) dated ~1 month before 2026-08-26 | 2026-08-26 |
| malo-dental-bogota-deepen-3-tw | https://tooth911.com/emergency-dentist/malo-dental/ | Independent emergency-dentist directory: 'Malo Dental offers accessible services for those in need of urgent dental attention...equipped to handle a variety of dental emergencies.' | 2026-08-26 |
| malo-dental-bogota-deepen-4-tw | search:best dentist Bogotá | AI/search visibility scout 2026-08-26: not present in top Bing results for this query. | 2026-08-26 |
| malo-dental-bogota-deepen-5-tw | search:english speaking dentist Bogotá | AI/search visibility scout 2026-08-26: not present in top Bing results for this query. | 2026-08-26 |
| malo-dental-bogota-deepen-6-tw | search:emergency dentist Bogotá | AI/search visibility scout 2026-08-26: not present in top Bing results for this query (Malo Dental not shown despite offering emergency care per tooth911.com). | 2026-08-26 |
| malo-dental-bogota-deepen-9 | https://malodental.com.co/en/services/ | Page read in full; no $ figure | 2026-09-25 |
| malo-dental-bogota-deepen-10 | https://malodental.com.co/en/services/dental-implants/ | Page read in full; no $ figure | 2026-09-25 |
| malo-dental-bogota-deepen-11 | https://malodental.com.co/en/services/all-on-4/ | Page read in full; no $ figure | 2026-09-25 |
| malo-dental-bogota-deepen-12 | https://malodental.com.co/ | Homepage: "Agenda una valoración especializada" via WhatsApp/registration/call, no price stated | 2026-09-25 |
| malo-dental-bogota-deepen-13 | https://malodental.com.co/en/services/dental-implants/ | Page mentions digital diagnostics/tomographies but no price | 2026-09-25 |
| malo-dental-bogota-deepen-14 | https://www.google.com/maps?cid=11663378709373571621&hl=en | Owner reply to Johnny Lo's 1-star review (2025-11-24): "Hello Johnny, Thank you for taking the time to write your review..." | 2026-09-25 |
| malo-dental-bogota-deepen-15 | https://www.google.com/maps?cid=11663378709373571621&hl=en | Histogram [1★7,2★1,3★2,4★14,5★1246]; low reviews dated across 2018-2025; reviewer accounts include Local Guides with 15-41 prior reviews | 2026-09-25 |
| malo-dental-bogota-deepen-16 | https://malodental.com.co/en/services/dental-implants/ | Page: "Through digital diagnostics, tomographies, and 3D planning..." | 2026-09-25 |
| malo-dental-bogota-deepen-17 | https://malodental.com.co/en/services/all-on-4/ | Page: "the implant surgery takes between 1 to 2 hours per arch" | 2026-09-25 |
| malo-dental-bogota-deepen-18 | https://malodental.com.co/ | Site-wide JSON-LD scan (29 pages, 25-URL sitemap); no JSON-LD script found on any | 2026-09-25 |
| malo-dental-bogota-deepen-19 | https://www.google.com/maps?cid=11663378709373571621&hl=en | Google listing 2026-09-25: 5.0 from 1270 reviews | 2026-09-25 |
| malo-dental-bogota-deepen-20 | https://malodental.com.co/ | Homepage video clip shows staff in "MALO DENTAL" branded scrubs taking an intraoral 3D scan of a patient in a treatment room. | 2026-09-29 |
Change History
| Date | Change |
|---|---|
| 2026-09-29 | Re-read the clinic's own website and public listings on 2026-09-29. Recorded: realClinicPhotos. |
| 2026-09-25 | Aligned with the clinic's entry on bogotadentalrating.com: recorded Review recency (within_3_months), Emergency care (yes), Mentioned for: best dentist Colombia (no), Mentioned for: English speaking dentist Colombia (no), Mentioned for: emergency dentist Colombia (no) from sources read on 2026-08-26. |
| 2026-09-25 | Re-read on 2026-09-25: the clinic's full English and Spanish site (25-URL sitemap) and its Google listing. Recorded: no prices published for any procedure, consultation or X-ray; 3D tomography documented for implant planning; implant surgery performed in-house; a specialized assessment bookable via WhatsApp, registration or call; no structured data. Google reviews: 1,270 total, owner replies present including in English; two low reviews describe poor-quality work and high charges to foreign patients. Not listed on TripAdvisor. |
| 2026-08-26 | Re-verification 2026-08-26: confirmed website live, address and phone unchanged; captured first Google rating 5.0 (review count not visible on this pass). |
| 2026-08-25 | Re-verified live facts (website, contacts, operating status): no changes. Google Maps was not reachable from the research environment today, so googleRating/reviewCount remain unset. |
| 2026-08-25 | License verification 2026-08-25 against REPS (Colombia): clinic habilitación found (110012592402, exact address match). Both named doctors' ReTHUS licences are null — registry is ID-only and unreachable. |
| 2026-08-14 | Imported from the city-tier dataset (data originally collected 2026-07-12). |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.